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Q. How much is shipping?
Free Shipping & Flat Rate Shipping
Delivery anywhere in Australia, for any size order under $150 is a flat rate of $9.95 or have it shipped Express for $14.95.
If your order total is over $150, then shipping is FREE! Upgrade to Express Shipping for an extra $4.95!
Q. Do you ship internationally?No, at this point in time we are unable to ship outside of Australia.
Q. How long will it take to get my order?
Same Day Dispatch
We understand that you don't want to wait forever for your supplements to arrive. If you order before 3pm AEST, we will dispatch your order the same day (*excludes weekends, public holidays, and sale days)!
Over 97% of our customers receive their orders within 1-2 days!
Please keep in mind that your payment must clear before we send your order, so please use a payment method that clears instantly like a credit card or PayPal.
Q. How do I track my order?
We will ship your order with one of three courier services. We choose your courier based on which company will get your order to you the fastest!
You can easily track your order status with the tracking number and courier details provided in your dispatch email. To track your order now please visit the links to our three courier companies tracking pages below:
Q. My order hasn't arrived, what do I do?
Most orders arrive within 1-3 business days depending on the following:
- Your order has been placed before 3pm (AEST) Monday-Friday (excluding Saturdays & Sundays, sale days & public holidays)
- You are not in a remote or rural location
Please note that parcels going to Western Australia or Northern Territory can sometimes take longer than 1-3 business days. If your order has not arrived after 5 business days, please check the tracking link we provided. If you are unable to find your package, please contact us using the link below.
Q. I have another question!
Please view our FAQs page for further information: